What's New:  HubSpot Product Updates for February 2023

HubSpot continues to make updates to save users time and make them more efficient. February had two updates to Lists and three updates to Imports that will do exactly that.  Plus, an exciting new feature for the HubSpot App for Zoom Meetings that playbook users will love!  

Clone static lists 

Do you have a static list that you need to rebuild every month with one small change?  Or have you ever built a static list that later you decided needed to be an active list?  This update is your answer.  You can now clone active AND static lists.  

When cloning either type of list you will have the same options.

• Clone as an active list - This clones the list (active or static) as a new active list with the same filters.  You can edit the filters before saving.
• Clone as a static list - This option will clone the list (active or static) as a new static list with the same filters.  You can edit the filters before saving. 
• Clone as a static list (members only) - This will copy all list members (active or static) and paste them into a new static list with no filters. 

Learn more about cloning lists here. 

(For all users)

Restore static lists

Previously you could only restore active lists. You can now restore static lists as well.  

From the Lists dashboard click the "Recently Deleted" tab to see all lists deleted in the last 90 days.  Hover over the needed list and click "Restore". 

See how to restore a list here. 

(For all users)

sales playbooks in the HubSpot app for zoom meetings

The HubSpot App for Zoom Meetings now includes playbooks.  With this addition sales teams now have the ability to do the following inside a Zoom call:

• Use all playbooks available in HubSpot
• Log and Track data directly to the contact record
• Search and view existing HubSpot contacts
• Associate the playbook with the contact record

To enable this feature you will need to reconnect the integration. 

• Inside HubSpot, go to Settings > Integrations > Connected Apps. Under the “All apps” tab, select "HubSpot App for Zoom Meetings" and click “Reconnect”.
• Open the Zoom.us app and start a meeting. In the meeting, click the "Apps" icon on the bottom navigation bar to open the "My Apps" side panel. Search and select "HubSpot App for Zoom Meetings" and make sure you’re logged into your HubSpot account
  
  

To access playbooks during a Zoom meeting

• During the call open the "My Apps" side panel, then open "HubSpot for Zoom Meetings"
• Click the playbooks tab 
• Select the contact you wish to associate with the playbook
• Select the playbook you wish to use
• When you are finished using the playbook, click "log call" to be returned to the live meeting view
   

Learn everything you need to know about connecting and using the HubSpot App for Zoom Meetings here. 

(HubSpot App for Zoom Meetings is available for all users. Playbooks are only available in Sales Hub Pro or higher and Service Hub Pro or higher)

saved views in tasks

Users can now save a set of filters as a saved view in the tasks app. This is similar to the saved views in the HubSpot CRM. 

Previously, task queues were the only way to organize tasks.  This update allows you to create different task views based on filtered task properties. For example, you can create a view with a task type of "call" assigned to you or members of your team.  Helping you further organize your work day.  

Learn how to create, edit, and save task views here. 

(For all users)

Three updates to import

There are three new import features that give users more control over the data they are importing.

1. Import Mapping Guide

On the import mapping screen, you can see if there are missing properties in the import file that are required to create a new record or update an existing one. Previously, this information was hidden in knowledge docs.

2. Custom Unique IDs for Deals, Tickets, and Custom Objects

For deals, tickets, and custom objects, you can now use any property you’ve defined as only accepting unique values within property settings as the unique ID that will be used to find existing records for updating and deduping purposes. If more than one unique property is found within your import file, you'll be able to select the unique ID property you want to use for deduplication.

3. Create/Update Only Imports

On the file upload step, you can specify that you only want your import to create new records OR only update existing ones. Previously, import would always create AND update by default based on the information found within your import file.

You can find more information on record imports here. 

(For all users)